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Back up question
I'm hoping beyond hope someone can help me.
I have a story in Windows 7 Word 2010. I have a USB and ClickFree along with Norton back-up. Until yesterday, everything was great. Installing the USB, I received "files corrupted or unreadable." Checking my ClickFree, the story was there. I felt so much better until I took it to Geek Squad asking them to transfer the files so I could use them.
They told me the files were gone.
Telling them I had Norton back-up, he said it won't do any good. Out of 2.0 available space, there's still 1.9 left. To say I'm upset is being nice as the Norton back-up worked for me previously. Now they tell me they need to send the Click Free to Kentucky and maybe, just maybe, my files can be retrieved. I have no idea what to think or who to trust.
Do you have any idea what I should do?