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Product Update - 20.5 of Norton Internet Security, Norton 360 & Comcast Norton Security Suite

[Updated on May 22 2014: Version 20.5 has released for Comcast Norton Security Suite via LiveUpdate]

Dear Norton Community,

We have completed testing of Norton Internet Security, Norton 360 & Comcast Norton Security Suite and have released an update. Customers running NIS, N360 or NSS 20.4 will receive an update to version 20.5To download it, simply run LiveUpdate. This update is available in ENGLISH ONLY. See the below FAQ for details. A reboot will be required for Windows XP & Vista customers, however no reboot will be required for Windows 7 or Windows 8 customers.

To verify you have the update, launch the Main User Interface, click on Support, and select About


The FAQ below answers some common questions:

1. What is the version number for this patch?

The version number is

Please note that all Norton Internet Security, Norton 360 & Comcast Norton Security Suite customers running version 20.4 with a valid subscription will receive this update to version 20.5 for free. Not using the new Norton products? See if you qualify for a FREE update to the newest version of NIS, NAV, or N360 by visiting the Norton Update Center.

2. When will I receive the patch?

This update is currently available via LiveUpdate in ENGLISH ONLY. More languages will be available shortly.

3. How can I manually install these patches?

This patch is only available via LiveUpdate, which can be run manually.


4. What are the changes in this release?


The primary changes in NIS/N360/NSS are updates to Identity Safe, the Norton Toolbar, and compatibility of these components with the Google Chrome browser.


As you may know, Google has changed their policy regarding toolbars, which now requires that customers obtain all toolbars from the Google Chrome Web store. This affects Norton Products, as the Norton Toolbar can no longer be installed locally, but must be obtained from the Google Chrome Web store as well. This update has been released to enable our customers running 20.4 versions of Norton Internet Security, Norton 360 & Comcast Norton Security Suite to use the Norton Identity Safe and Norton Toolbar features on the latest version of Google Chrome.