How does this work? Someone has an online Vault but cannot use their computer; and will want to use someone else's computer on which Norton 360 Standard is installed. What is to be done?
Users may access their online vault from the Online Vault Portal.https://identitysafe.norton.com/ -- https://identitysafe.norton.com/faq
or, Norton product.
Is that the ONLY way to use identity-safe logins vault on a different computer? The user MUST use the identify-safe website? The product Norton 360 within itself should have a way to sign in the the norton account and then into online Vault. That is what I am asking how to do, if on a different computer than normal which has Norton 360 installed. HOW HOW HOW?
or, Norton product.
Won't they have to have a separate Windows user account so they can then use their own vault on that other computer? Or even signing out of the owner's Norton account and signing in with the guest's Norton account, but I don't know for sure.
If you have a program like TeamViewer on your computer and use the free version on a different computer, then you can log into your computer and do it that way. That would work unless your computer is dead or compromised....
The information was NOT described in the Norton 360's help file.
Reaching the online cloud Vault on a different computer was done this way:
To extra-check, Norton 360 was opened and looking at the top of the product window, there was said, signed in as... the email address was shown.
Sorry I am late to the party.
First of all, I will base this response on the fact that the user whose computer is dead in the water did in fact have an Online Vault on that system. Also that the "someone else" has N360 or another Norton product that is capable of using an Online Vault . This will not work on Comcast NSS as there is no Norton Account associated with that product.
In regards to Windows user's accounts, I do not think it would matter which Windows user's account was used (not sure if it would require one with admin privileges), since the Online Vault is tied to a Norton Account and not to a Windows Users Account as the Local Vault is.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 7 users online.