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Norton Bootable virus removal tool
I have Trojan.Zlob.Q on my laptop that is running Win10. When I attempt to run Norton Bootable virus removal tool on a reboot (due to Norton Eraser not able to remove it) it won't run it. I have moved both the CD & the USB to the top of the boot list moving the HDD to the bottom but with no success. I also ran NBVR tool on another laptop with Win7 & it ran fine. Any pointers on what's keeping it from running?