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"Issue found" in my.norton.com devices list not explained

I recently removed NIS from one device and installed it onto another newer device. Of my three instances of NIS that is the only that does not give the "Issue Found" alert on the my.norton.com devices page. The other two also refer to the instance as being a "trial subscription". What gives? I've need using Norton products since NU v5 and this is the first time anything like this has cropped up.

Yes, I removed the old device and followed all the steps outlines on the transfer license screen. The one device being shown as a trial license is the ORIGINAL device NIS was installed on. NIS has been on auto-renewal since I bought v1.



Re: "Issue found" in my.norton.com devices list not explained

You can try going to the devices that are showing 'Issue Found' and open your Norton Security product. From the main screen, click on Help - Subscription Status. That should sync your computer with your Norton Account.

Things happen. Export/Backup your Norton Password Manager data.

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