• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Please add 'Optional Login Note' field to Norton Password Manager browser version

Hello Norton Developers,

I am just upgrading my IT devices (and in the process have switched to Apple from Android).

I have installed Norton Password Manager on all three of my new devices. Mobile version (phone and tablet) works as well with Apple as with Android, I find: a very nice product, clean, responsive and intuitive. The modern browser interface also seems neat and user-friendly.

My one concern is that the 'Optional Login Note' field that many of us Norton users use to conveniently store additional login information alongside usernames and passwords for the websites/companies concerned (such as security question answers, product serial numbers and passcodes) is not visible in the browser version for full laptop/desktop. So our information is not completely consistent across all three types of device. The separate Note field does, of course, exist, but it is a hassle to keep switching between the tabs and would involve significant duplication of entries. It is much easier and tidier to have all the relevant information for one login in one place, as currently on the mobile version.

So my first question is please could you add the Optional Login Note field to the browser version of Norton Password Manager at the next opportunity?

Following from this, and having read a recent related post, please could you confirm that you are not going to remove this field suddenly one day (for purposes of making the mobile PWM consistent with the browser)? I have alot of valuable information in this field and would not want to lose/lose access to it - at least without prior warning!

I would much appreciate your feedback on these points.

Cheers!

Replies

Kudos0

Re: Please add 'Optional Login Note' field to Norton Password Manager browser version

Hello

There is a separate Board in the Forum for Product Suggestions.

https://community.norton.com/en/forums/product-suggestions

Posting there will get more attention than in this Board.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Please add 'Optional Login Note' field to Norton Password Manager browser version

My one concern is that the 'Optional Login Note' field that many of us Norton users use to conveniently store additional login information alongside usernames and passwords for the websites/companies concerned (such as security question answers, product serial numbers and passcodes) is not visible in the browser version for full laptop/desktop. 

Were you using a local vault when you had that Note feature? That field disappeared long ago as part of the online vaults. There is a separate Notes section in the vault, but it is not conveniently located with a given login.

Norton removed that field for some reason. And as we have seen, they rarely go back on their decisions. See the local vault....

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Please add 'Optional Login Note' field to Norton Password Manager browser version

Yes, I was originally. But not for many years.

Instead, have been using the field, which has appeared within the mobile version (login section) for phone and tablet since its inception. The additional data stored here has not been visible in the online browser version to date, leading to inconsistency across devices.

This thread is closed from further comment. Please visit the forum to start a new thread.