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When I first downloaded Norton I couldn't manually scan from the hub. It was fixed after I uninstalled/reinstalled it, but just to check it was entirely fixed I tried a Power Eraser scan. I didn't plan to have the scan complete since I know it gives lots of false positives and could flag files needed for the computer to function, I just wanted to make sure it could be used in the event of an infection. As the scan began running, I accidentally clicked on the Norton icon on the task bar. When it came up, nothing could be accessed and the computer icon was in the center of the screen, orange with a circle in the center. After I stopped the scan and restarted the computer it went back to normal. This happened back in October 2018 and Norton has worked fine ever since with the logs normal, scans able to be run at any time and everything going entirely as expected. I've assumed that Norton was in some kind of standby mode to prevent any security processes interfering with Power Eraser but it's bugged me ever since. I know Norton probably wouldn't be damaged by one of it's own processes but I'm still curious. I really don't want to reinstall Norton and risk messing up a perfectly functioning copy of Norton but can someone tell me if what I saw was normal just to put my mind at ease.