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Kudos0

False Positive - Urgent

I have verified a site that has started falsely showing as Phishing and have requested a re-evaluation and appealed one that both failed. Please manually review [Removed] and remove it from this list - This is impacting a SaaS solution.

[Removed Website link as per customer request]

Replies

Kudos0

Re: False Positive - Urgent

Hello CSAVVY. Did you receive your metatag data and have you placed the metadata into the "header" of your website home page? I am showing your site as untested yet otherwise ok. @floplot

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: False Positive - Urgent

Hello CSAVVY

Welcome to the Norton Community Forum

Since your site is already verified, you don't have to put the Meta Tag back into the top of your site.  As SoulAsylum mentioned, your site is currently listed as untested. That means that the process has started in the re-evaluation of your site. I will submit your site to the Safe Web Team.so that they can finish doing the re-evaluation.

Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight EDT.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: False Positive - Urgent

The site was verified via HTML upload, which was the alternative to meta tag verification. 

You can view that here - [Removed]

Kudos1 Stats

Re: False Positive - Urgent

Hello CSAVVY

I submitted your website to the Safe Web Team last night. They should be doing the re-evaluation sometime tonight after midnight EDT.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: False Positive - Urgent

Hi CSAVVY

Your site 'clientfeedbacktool.com' has been submitted for analysis and it is currently rated green in safeweb.norton.com.
https://safeweb.norton.com/report/show?url=clientfeedbacktool.com

Cops

Kudos0

Re: False Positive - Urgent

Hello CSAVVY

Good Luck with your website. As you can see, your site is now marked as Green OK.

Since your issue has been solved, could you please pick the post that corrected the issue and mark that post as the solution. Just pick the post and click on Mark As Solution located on the bottom of the post.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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