• All Community
    • All Community
    • Forums
    • Blogs

Not what you are looking for? Ask the experts!


2 screen login protocol

I have a website where the login screen contains only the user id. Enter takes me to the 2nd screen which shows an identifying icon and where the password is entered. Password manager does not load the password here. I tried clicking the pw manager icon to no avail. I have chatted with support on this and they suggested I remove the chrome pw mgr extension and reload it. This did not solve the issue.


Accepted Solution

Re: 2 screen login protocol

Certain websites, primarily banking sites display only the login field or the user name field in the webpage. After you submit the user name, it navigates to the second webpage which contains the password field or both the user name and password fields. These sites are categorized as split page login-based websites.

If the Norton Password Manager does not autofill the web form in a specific website, report it through Norton Feedback.

 ~ https://support.norton.com/sp/en/us/home/current/solutions/v59913692

Um, have you whitelisted that website with any ad blocker type extension/s? 

This thread is closed from further comment. Please visit the forum to start a new thread.