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Kudos0

2015 security will not open

I just spent a lot of money for this security 2015 all in one or whatever. 360 premier was great but I upgraded . It uninstalled my old 360 and install the new program . I have windows 7 and down to the right where the upwards arrows are doesnt show the icon for nortons in there and when I click on the desktop icon nothing happens. it wont open . please help.

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Kudos0

Re: 2015 security will not open

Hello HarleyQuinn

Welcome to the Norton Community Forum

What operating system and browser did you use to download Norton Security with Backup? Did you use an Admin account to install the program? Do you have any other real time security programs installed? If you are using Win 8, have you disabled Fast Startup?

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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