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220.127.116.11 Install and Update BOTH NOT Working
Using Live Update, I have downloaded and installed the Update for Engine Version 18.104.22.168 shortly after its Corrected and Updated Release was posted. It has NOT corrected the issues in my earlier Post Entitled "How To Backup or Copy NS Settings", which is in this Forum.
I have also perform a Clean Install of the Version 22.214.171.124 Executable, which is available for download, and it has the SAME Problems.
The Ongoing and Specific Problem is that the Security History GUI still cannot be resized. On one of my Lab Systems, I took it back to Version 126.96.36.199 and would not let it update automatically. In that version, the Security History GUI CAN Easily Be Resized. Once I saw the posting where the Correction and Update for Engine Version 188.8.131.52 was released, I allowed the Update to be installed. After System Restart, the Security History GUI CANNOT Be Resized. According to Norton Support, it is supposed to be Manually Resizable and is the one GUI that can be resized.
EVERY SYSTEM, Without Exception, can NO LONGER RESIZE the Security History GUI after the Version 184.108.40.206 Full Installation EXE or Update is installed.
WHY is it SO DIFFICULT to change the Code to allow GUIs to be resized?? Why would Symantec PREVENT Users from having the Security History Log resized to where they want it, so they can keep it minimized to the Task Bar, ready for review?? Do they have ANY idea HOW MUCH PAIN it is to use Maximized Windows or GUIs, when having it available for resizing SOLVES Those Problems??
There are even more problems that have been found since the 22.6 Update was installed. It is interfering with the execution of Java Script in Firefox and Internet Explorer Web browsers. For the Record, these are the latest versions of each and for IE, it has all Hotfixes and Security Patches applied. The latest Java JRE is installed.
For about 10 percent of all Web pages, I have to use Refresh more than once to make the Web page correctly appear. When reviewing the Error Logs, it shows where the execution of Java Script has been hampered by the Norton Antivirus.
One anomaly concerns Norton Security itself. I discovered TWO (2) Firewall Rules had DISAPPEARED, as if the User Deleted it. This did not happen at the same time. One was gone and re-entered. Two days later an entirely different Rule was gone. Fortunately, this is a rare and random event. After the Rules were re-entered and saved, they have remained. I still have to check EVERY DAY to make sure no other Rule is gone.
I am also finding it will continue to write the Default Rule to ALLOW All Types of Communication for the executable, even after Custom Rules have been written and applied. Fortunately, it puts that Default Rule at the end, so it is not used. If I delete the Default Rule, it will be written again AUTOMATICALLY within 3 days.
In case anybody is wondering, NONE of my systems has been compromised or is infected by malware. One system is a Lab Test System, which I had returned back to Version 220.127.116.11 and it only accesses the Internet for Verification Testing and Live Update. After it was updated to Version 18.104.22.168, it had problems.
ALL the SAME Problems affect EVERY System that has the 22.214.171.124 Update installed. In Software Programming Terms, this is called REPRODUCIBLE. When you can have different and unique systems ALL exhibit the SAME Problem after installation of the SAME Software, the problems inherent in that software are Reproducible.
Some of the problems, but not all, have affected systems used by my colleagues. For example, one may have Norton's Default Rule to ALLOW All Types of Communication for the executable constantly re-appear. Another colleague will not have the "Default Rule Issue", but will have Custom Firewall Rules disappear at random.
One of my colleagues became so disgusted with Norton Security that he not only uninstalled it, but he went to another Competitor's Antivirus and Security software. Since he makes over $25 MILLION Dollars of Security and Firewall Software Purchasing Recommendations to Fortune 500 Companies, Symantec just lost a LOT of customers. Not only that, he is urging all of my IT Professional Colleagues that will listen to do the same.
I am NOT saying or advocating that anyone should follow his recommendation. I am posting it here to emphasize how one IT Professional reached the limits of his patience with Symantec's software.
I am going to give Symantec one more chance. I have one Multi-PC License for Norton Security that was recently purchased. My current License expires in less than 20 days. I am going to use it on systems in my lab. I have always done the same procedure when installing a New License. I will completely uninstall the Norton Security software, restart the system and check the Registry. Next, I run the latest version of the Norton Cleaner Tool and restart the system again. I will then install the latest available version of Norton Security that can be obtained from download. Once installed, I will activate the License. After that, I run Live Update. IF the Same Problems persist, that will be it for Norton.
I know that I have been MORE than patient in dealing with Norton offerings. They have very good products, but when they fail, they fail in a spectacular fashion.
I am tiring of Symantec software offerings have intermittent failures and the ONLY solution offered is to Uninstall it, Run the Cleaner Tool and then Re-Install the Software. This has been happening now for over 15 years. I have used Norton since it first was offered and lately, the problems are becoming more numerous. There is NO way -- at least that Symantec will disclose -- to back up all the User's Custom Settings and Rules. Do you have any idea how long it takes just to re-enter all those settings??
I have finally reached the proverbial "end of my rope" and the limitations of my patience. After all those years as a Loyal Customer, who also advises Fortune 500 customers, you would think one would get some consideration. You would think that Symantec would VALUE ALL OF THEIR CUSTOMERS and start offering solutions instead of broken software.