• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Since 360 V6.2.0.9 Update, Toolbar Not Compatible With Firefox 9

Received 360 V6.2.0.9 update on 04.23.12 and rebooted as instructed. Currently using Firefox 9. As a result of update, toolbar has been disabled due to non-compatibility. Help please!!

Replies

Kudos1 Stats

Re: Since 360 V6.2.0.9 Update, Toolbar Not Compatible With Firefox 9

Hi JaniceF,

Please upgrade/Install Firefox 11 to have compatibility with Norton Toolbar .  After Installing FF11, Go to tools->Addons enable Norton toolbar addons and restart the FF then check issue again.

Firefox12 is not released officially from mozilla, once it is released, you can upgrade to FF12

Thanks,

Senthil

Kudos1 Stats

Re: Since 360 V6.2.0.9 Update, Toolbar Not Compatible With Firefox 9

Ah, I've been dragging my feet with ugrading to Firefox 11. Just did it, and the toolbar is back. Thanks for the quick response, Senthil.

Kudos0

Re: Since 360 V6.2.0.9 Update, Toolbar Not Compatible With Firefox 9


JaniceF wrote:

Ah, I've been dragging my feet with ugrading to Firefox 11. Just did it, and the toolbar is back. Thanks for the quick response, Senthil.


Hi,

[stage whisper] FF12 has been released

Dick Win 10x64 current current NSBU
Kudos0

Re: Since 360 V6.2.0.9 Update, Toolbar Not Compatible With Firefox 9

Hi JaniceF,

Thanks for the update. Glad to know that your problem is solved

Now you can upgrade to Firefox12 

Thanks,

Senthil

Kudos0

Re: Since 360 V6.2.0.9 Update, Toolbar Not Compatible With Firefox 9

Yes, I saw that Firefox 12 has been released. I'm still hyperventilating. 

Kudos0

Re: Since 360 V6.2.0.9 Update, Toolbar Not Compatible With Firefox 9

Hi Janice,

I personally had the same issue that you were facing.

I've solved it by upgrading to FFox-11.

No need to worry upgrading your browser cause, I've downloaded and installed FFox-12 which also "works".

This thread is closed from further comment. Please visit the forum to start a new thread.