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Kudos0

502 - Web server received an invalid response while acting as a gateway or proxy server.

I need support from Norton and when I try to access Norton support, I get this every time:

502 - Web server received an invalid response while acting as a gateway or proxy server.

Any ideas?

Replies

Kudos0

Re: 502 - Web server received an invalid response while acting as a gateway or proxy server.

Hello Janie Digh The 502 error is on the part of the server you were attempting to connect to not you computer or its software. Symantec is currently moving content to Microsoft Azure (Cloud based) services, the articles I have looked at suggest the error is regarding Azure. https://social.technet.microsoft.com/Forums/ie/en-US/dde348ce-b9e2-4b8c-b4de-691cdbc7ca96/502-web-server-received-an-invalid-response-while-acting-as-a-gateway-or-proxy-server-there-is-a?forum=ocsplanningdeployment

Give support chat at try at this link, see if you can get a different result. http://norton.com/chat

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: 502 - Web server received an invalid response while acting as a gateway or proxy server.

Janie Digh I'm following up to see if you have your issue resolved.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00

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