Starting today I get an 8920,200 error and the inability to download one virus definition ("Norton Web Protection Definitions"). Others download satisfactorily. What can I do to resolve this?
I have seen where a web protection def will fail to complete and running LiveUpdate later will download the def successfully. Normal situation would be to give it a few hours (up to 24 hours) for it to download the one that it has not.
If no joy, then I would try the following KB Article.
Here is the knowledge based article that concerns error 8920, 200.
Thanks Yank. I hoped it would recover itself but it is six hours now and no change. I will wait until tomorrow.
The Knowledge Base Article in the normal cure-all -- remove and reinstall!!!
Waiting 24 hours resolved the issue. Today there are three "Norton Web Protection Definitions" related Live Update items.
Good news - sometimes there can be corruption with certain updates that get straightened out by Norton when they become aware of it.
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