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Kudos0

8920,200

Starting today I get an 8920,200 error and the inability to download one virus definition ("Norton Web Protection Definitions").  Others download satisfactorily.  What can I do to resolve this?

Replies

Kudos0

Re: 8920,200

Hi dforrest,

I have seen where a web protection def will fail to complete and running LiveUpdate later will download the def successfully.  Normal situation would be to give it a few hours (up to 24 hours) for it to download the one that it has not. 

If no joy, then I would try the following KB Article.

Here is the knowledge based article that concerns error 8920, 200.

Accepted Solution
Kudos0

Re: 8920,200

Thanks Yank.  I hoped it would recover itself but it is six hours now and no change.  I will wait until tomorrow.

The Knowledge Base Article in the normal cure-all -- remove and reinstall!!!

Kudos0

Re: 8920,200

Waiting 24 hours resolved the issue.  Today there are three "Norton Web Protection Definitions" related Live Update items.

Kudos0

Re: 8920,200

 Good news - sometimes there can be corruption with certain updates that get straightened out by Norton when they become aware of it.

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