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Kudos0

Access to Cloud Storage

Can someone please tell me how to remotely access my Norton Cloud Storage in the event my main computer crashes.

Thanks,

Ruth

Replies

Kudos0

Re: Access to Cloud Storage

Hi Ruth's Cloud Storage.

Welcome to the Norton Community Forums.

Assuming that you have another computer that you want to download the files to then if it has Norton loaded on it you can access all the backups in your Norton account through the Norton application or through the Norton Backup drive which should show up on My Computer.

If you do not have Norton installed on your computer then log on to https://nobu.backup.com using your normal Norton sign in, and you will see your backups and can download from there.

I hope that helped.

Please feel free to come back with any further questions.

Mike
Kudos1 Stats

Re: Access to Cloud Storage

Hello, I'm trying to find my backed up files...the page noted on your website doesn't work...https://nobu.backup.com/session/new?variation=original

error message says: this page can't be reached! 

How do I find my files, please?

Thanks,

Valerie 

Kudos0

Re: Access to Cloud Storage

Um, you cannot reach > https://nobu.backup.com/session/new

Or, you land on page okay and Sign In okay.  But, no backups.

Status https://status.norton.com/ report (for me) > All services are running without problems Jul 22, 2016, 1:18 PM  YMMV

Kudos0

Re: Access to Cloud Storage

Hi BJM...  the page noted ( https://nobu.backup.com/session/new ) on the website does not take me to the page where I can sign in and access my backed up files. It is an incorrect address, I think. 

Valerie 

Kudos0

Re: Access to Cloud Storage

If you do not have Norton installed on your computer then log on to https://nobu.backup.com  using your normal Norton sign in, and you will see your backups and can download from there.

You can access all the backups in your Norton account through the Norton application or through the Norton Backup drive which should show up on My Computer/This PC. 

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