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Kudos0

Access Denied Error Message

Why am I not the administrator on my own home computer?  I'm trying to change some settings and do a disk optimization clean up on my laptop but it won't allow me it gives me an error message and says I must be an administrator to do this action.  I should be the administrator.  I always was till the new update came through.  I need help.

Replies

Kudos0

Re: Access Denied Error Message

Which "new update came through"?  Norton or Windows?

Win10 x64; Proud graduate of GeeksToGo
Kudos0

Re: Access Denied Error Message

It was the new update from Norton.

Kudos0

Re: Access Denied Error Message

Have you restarted your computer?

Do you have more than one Windows user account on that computer? Check in Windows Control Panel - Users to see which account is an admin account.

Things happen. Export/Backup your Norton Password Manager data.

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