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Kudos0

accessing wifi networks while traveling

I have been using this product for almost one year but just in the past few months I have not been able to access the Internet using various hotel and other networks.  I am able to connect to the Wifi networks but I get a message that I cannot access the Internet.   Windows offers to fix the problem and it usually clears my adapter but it doesn't fix the problem.  I am running windows 7 and using chrome. Any idea what is causing this?

Replies

Kudos0

Re: accessing wifi networks while traveling

Hello tekson

Are you travelling outside of the country where you purchased the license from?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: accessing wifi networks while traveling

No, here in the US.
Accepted Solution
Kudos0

Re: accessing wifi networks while traveling

Hi, tekson. Have you tried setting your Network to Public ?  Settings/Firewall/Network Trust.

Can you connect ok, then ?

Windows 10 Home X 64
Kudos0

Re: accessing wifi networks while traveling

Hello

Please try clearing out all temp files and emptying the caches. You could also try flushing out the DNS servers or try changing the DNS servers.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: accessing wifi networks while traveling

Why are you suggesting emptying temp files? How do you change DNS servers?
Kudos0

Re: accessing wifi networks while traveling

Because these are public networks I wasn't sure if they should be trusted. Doesn't this expose me to others who are on the network?
Kudos0

Re: accessing wifi networks while traveling

I am not traveling now but this seems the most logical fix.  My gut says this is a firewall issue and I did some reading in Norton about your resolution and it seems while it will let me access the Internet over a hotel's public network it will also block other devices from having access to me - that was my concern.  For this reason I will mark this as a solution although I am not able to test it at this time.  Thank you.

Kudos0

Re: accessing wifi networks while traveling

"Because these are public networks I wasn't sure if they should be trusted. Doesn't this expose me to others who are on the network?"

Hi,tekson. No, setting your network to Public as I have, gives you maximum protection. Here is the Norton info........

** Adds the Network to the Public List

Your Norton product blocks files, folders, media, and printer sharing, and remote desktop connections with other devices over the network by default.

To share files, folders, media, and printers and set up remote desktop connection with devices over the network you can configure the Traffic Blocking Exceptions setting.

You are protected from known attacks and all unexpected traffic. **

Hope that helps !

Windows 10 Home X 64

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