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Kudos0

Accidentally dropped a folder in N360 folder, can't put it back!

Hi,

i accidentally dropped a folder with music on the N360_BACKUP folder on my external drive. Now it says it has 0 bytes and i can't have access to it or copy it back to original place or nothing... It says "You need permission to perform this action. You require permission from admin to make changes to this folder."

when i try to change permissions in Properties dialogue it says "An error occured while applying security information to: G:\N360_BACKUP\Muziek. Access is denied."

What can i do to restore this folder?

Thanks for any help! 

Replies

Kudos0

Re: Accidentally dropped a folder in N360 folder, can't put it back!

Hi sunrays,

I don't know if this will work for backup folders, but it's worth a try.

Open the main N360 UI and click Settings > Administrative Settings.

Scroll down to the Product Security section and Turn OFF Norton Tamper Protection.  In the dialog box select 15 minutes, then OK your way out.

See if you can move the music folder now.

Be sure that Norton Tamper Protection turns back ON when you are through.

Let us know how you do.

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Accidentally dropped a folder in N360 folder, can't put it back!

Hi Phil,

Sorry for late reply,

I tried the above but it didn't work.

No access, can't copy/paste, can't move it, can't change permission settings,

All i can see is the folder saying "0bytes , 1file inside". (there should be more files inthere)

but i do have access to the other backup files&folders manually in this directory....

And also tested with dropping another folder and had no problem moving it again.

i really don't get it 

Kudos0

Re: Accidentally dropped a folder in N360 folder, can't put it back!

WOW...

I found out how to change the security settings. 

R-click, open Properties
Security tab > click Advanced
Owner tab > click Edit
Select Administrators > click Apply
Click OK
Click OK
Click OK
Click OK
(now a lock is visible on the file logo)
Open Properties AGAIN
Goto Security Tab > Click Edit
Then Click Add...
Click Advanced...
Click Find Now
Select Administrators > Click OK
Click OK
Check box > Full Control
Apply > OK
Click OK

Then i can finally move the bloody file!!! And i have to do this for EVERY SINGLE FILE!

Same shitty thing for some backup folders which would otherwise take DAYS to remove by N360 itself! Because thats how SLOW it goes for the program.

Conlusion: @$#% You Norton!!!!! This is the crappiest backup utility i've ever seen, and propably ever will see..

Now, excuse for the language. It is what it is. BS utility

unbelievable :/

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