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Kudos0

Adware Installer

Norton tells me that it is blocking Adware Installer. I think I got it when I unintentionally got into Binkiland. But even after uninstalling Binkiland, it still loads when I start Chrome.

I uninstalled Binkiland and some other file with Binkiland in its name.

But I would like to remove Adware Installer and appearences of Binkiland.

Replies

Kudos0

Re: Adware Installer

Hello Emilposavac

Welcome to the Norton Community

The first step you have done already which should be running a full scan with your Norton product. I assume that is how Norton told you about the Installer.

The 2nd step would be to try a full scan with the free version of Malwarebytes. Here is a link for that program.

Download the free version, install and update then run a FULL scan.


You can find Malwarebytes here
http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

If Malwarebytes doesn't clean up the problem, then it is time to go to one of the free malware removal sites because it is dangerous to try and uninstall malware on your own. Please pick 1 of the sites and register in the correct section of the Forum and put the name of the malware in the Topic Title of your thread. Once they start helping you, stay with them until your machine is cleaned up and everything has been verified and cleaned up.




(Thanks to Delph for providing the list of sites)

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users. The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Please come back here and let us know how you made out. Thanks.
 

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Adware Installer

Thanks. First, I don't think I HAD Adware Installer---Norton was telling me that it was blocking it. But I  misinterpreted that message. Second, I have been running the Full Scan---Norton found a number of problems and says that it has fixed them. (It took two days to scan 2.5 million files!) Third, I will continue trying to get Binkiland off---I am offended by it getting installed, but I don't think that it causes any problem. Binkiland gives directions to remove it; can I trust them?

Kudos0

Re: Adware Installer

I would follow floplot's directions to start with the scan with the FREE version of Malwarebytes. That can find malware that is not damaging to your system  but can be very annoying...Like the Adware Installer you seem to have run into. It is classified as a PUP, Possibly Unwanted Program that is usually downloaded alongside some other download, as you found.

MBAM will probably find and remove the Biniland pieces.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Adware Installer

Appreciate the suggestions, but after using Malwarebytes I lost the ability to connect to Chrome and Internet Explorer. I suspect it was something I did or did not do. I do not know how to temporarily suspend Norton or change firewall settings; it was recommended that I do that. A GeekSquad guy from Best Buy told me what to do on the phone with no charge---bless his soul. 

I did not check the box about solving my problem because after Malwarebytes was done and I got back online, I still have Binkiland trying to load. I will just continue to click it off. I think I am too unskilled to deal with this. I will keep Norton on the job and move on. Thanks to the folks who tried to help.

Kudos0

Re: Adware Installer

If you still have the Binkiland issue, it is time to follow floplot's second suggestion to sign up to one of the free malware removal sites. It may not just be the Binkiland problem that is on your system.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Adware Installer

Hello

Some of the free malware removal sites may not like that you ran the free version of malwarebytes. Although almost every one does run malwarebytes as a 2nd opinion, some of these sites may consider that program as an advanced tool lately. I've heard recently if you have run that scan, they don't want to help you. That opinion doesn't happen at all the sites. Usually if you tell them that you ran it for a 2nd opinion, then it's ok. One site doesn't want more than your security program scan to be run even though just about every one does use the program to try to clean up what Norton misses. I didn't know that the free version is considered an advanced tool now....

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Adware Installer

In order to remove Binkiland virus (WSE_Binkiland) you need to remove the infections from your PC. I believe this can be done very well using Norton antivirus and with the help of some decent antivirus programs recommended above. If this hijacker is successfully deleted the malware will be gone. But the problem is that your browser might still contain some remnants. I would recommend you to reset your browser as explained in this guide - http://www.2-security.com/binkiland-search-virus-removal-tips/

There is no need at all to buy any software. Simply use the built-in tool to reset your browser for free.

Kudos0

Re: Adware Installer

Thanks, but I have become so suspicious of anything I am told on-line; how can I know that www.2-security.com is OK? Or, is it just another scam?

In fact, Norton on my computer marks www.2-security.com with a black Norton icon (meaning uncertain), not the green that says it is OK.

Kudos0

Re: Adware Installer

Hello Emilposavac

Welcome to the Norton Community Forum

If you are having a malware problem, please do not try to clean it up by yourself other than trying to scan your computer with your Norton product. You are right not to trust just any old website that offers a fix for malware. Sometimes those sites can end up making your malware worse.

The best thing to do is to register at one of these sites. A malware removal expert will work with you on a 1 to 1 basis and will help you to get your computer clean in a safe way. Please stay with the site until they say your computer is clean and they are finished with you. Here is the list with our recommendations.




(Thanks to Delph for providing the list of sites)

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users. The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Please come back and let us know how you made out. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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