• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

After upgrade Password Manager entries are gone

Hi,

   I upgraded to 360 when it was time to renew.  This was a few weeks ago now so I'm not sure of the order of things.  After upgrading and getting set up I didn't see Password Manager.  I thought that maybe I had to download it separately so I did.  After the install it said that I had to add a vault password, so I did.  When I opened the vault all of my old entries were gone.  I'm not seeing anything like this mentioned else where in the forum.  What I do see makes it look like that info is lost.  Any suggestions?