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Kudos0

All my computers show the same name in Norton's web device manager.

I have the 10 user version of Norton Security with backup. As I install it on my machines it just names them Michael - Windows 10 - 1, and Michael - Windows 10 - 2, and -3 and -4 up to - 9. How do I tell them apart? There is no way to cross reference to an actual computer name. Several machines show "issues" so I have to walk around to every machine and try to figure out which one it is?

Replies

Kudos0

Re: All my computers show the same name in Norton's web device manager.

Metanis This is the official Norton answer to renaming on your Norton account page. However its not as simple as that since you have to actually rename EACH computer within Windows settings to a name that is different from one another. Then reboot each one for that to take effect. I had to write down each computer as I named it then brought that computer online, viewed its new name on my Norton account to ensure it was the correct one. Continued the same until all my devices were renamed and showed on the account under "My devices" and had no conflicts.

https://support.norton.com/sp/en/us/home/current/solutions/v57166780_NortonM_Retail_1_en_us

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: All my computers show the same name in Norton's web device manager.

Hello Metanis. I'm following up to see if you have your issue corrected.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: All my computers show the same name in Norton's web device manager.

Hi,

As part of the recent release, the users will be able to see the NetBIOS name(Real device Name OR Name shown in the subscriptions page) under the corresponding device details page. 

[Login to Management Portal>Click on the device tile from the Devices/Home> Device Details Page: Real device name will be displayed inside the brackets]

Hope this helps.

Thanks,

Christy

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