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Kudos0

Amazon Assistant Service virus - Need to uninstall

None of the scans picks up the Amazon Assistant. I can't uninstall it and I can't get rid of it. Does Norton have a solution?

Labels: Virus

Replies

Kudos0

Re: Amazon Assistant Service virus - Need to uninstall

Hello Jim Crisci146

I would recommend that you pay a visit to one of the Free Malware Removal Forums where you will work with a malware removal expert 1 on 1 until your computer is clean. This is all done with safety in mind.

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users who unfortunately has passed away. That site is still being run by a good expert who happens to be one of the other Gurus.  The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Thanks.




 

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Amazon Assistant Service virus - Need to uninstall

Did you try these instructions from Amazon?

https://www.amazon.com/gp/ubp/misc/uninstall/instructions.html

Things happen. Export/Backup your Norton Password Manager data.

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