None of the scans picks up the Amazon Assistant. I can't uninstall it and I can't get rid of it. Does Norton have a solution?
Hello Jim Crisci146
I would recommend that you pay a visit to one of the Free Malware Removal Forums where you will work with a malware removal expert 1 on 1 until your computer is clean. This is all done with safety in mind.
Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users who unfortunately has passed away. That site is still being run by a good expert who happens to be one of the other Gurus. The new site is listed first in this link.https://community.norton.com/en/forums/malware-removal-forum-recommendations
Did you try these instructions from Amazon?
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