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Amazon Assistant Service virus - Need to uninstall

None of the scans picks up the Amazon Assistant. I can't uninstall it and I can't get rid of it. Does Norton have a solution?

Labels: Virus



Re: Amazon Assistant Service virus - Need to uninstall

Hello Jim Crisci146

I would recommend that you pay a visit to one of the Free Malware Removal Forums where you will work with a malware removal expert 1 on 1 until your computer is clean. This is all done with safety in mind.

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users who unfortunately has passed away. That site is still being run by a good expert who happens to be one of the other Gurus.  The new site is listed first in this link.




Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus Core Firmware 282 I E 11 Chrome latest version.

Re: Amazon Assistant Service virus - Need to uninstall

Did you try these instructions from Amazon?


Things happen. Export/Backup your Norton Password Manager data.

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