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Kudos0

Any way to Keep ID Safe Active

When I close MS Edge I lose my ID safe and have to sign in with password and it takes me to NORTON IDENTITY SAFE website, I just want to keep vault open, easy access. When using MS IE 11 with Norton toolbar Vault stays open and don't need to sign in every time I open a new access to the internet, So I hope you understand, Please send any info on how to, since MS Edge doesn't have a toolbar ext. and Norton don't seem to add one to soon, just more work for something I have to pay for.

Replies

Kudos0

Re: Any way to Keep ID Safe Active

Hi Tdraym,

What you state is the method Norton desires for Identity Safe to function under both Edge and IE 11.  Although many users have complained about this situation, Norton insists it is more secure when it functions as it does in Edge.  Perhaps a Product Improvement Suggestion post?

Kudos0

Re: Any way to Keep ID Safe Active

IE uses the older Norton Toolbar while other browsers like Edge, Firefox and Chrome changed their  extension requirements and only support the new type Extensions. The new Norton ID Safe extensions were designed to close when the Browser closed and many customers have requested an option to control this function but Norton has ignored us.

Jim  

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