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Kudos0

Archieved Back-ups

I recently had to re-format my hard drive and had lost all of my data.  I tried to restore my data from your back up system from three days ago but all there was was nothing.,  The only back up I could find was interrupted by my crashing machine.  So nothing was saved.  In looking for my past backups I could not find anything.  Are there archieves of backups?  or have I just lost everythng?  Please contact me with an answer.

Don Shores    

(EDIT: For your safety, please do not post identifying information per the Participation Guidelines and Terms of Service.)

Replies

Kudos0

Re: Archieved Back-ups

I recently had to re-format my hard drive and had lost all of my data.  I tried to restore my data from your back up system from three days ago but all there was was nothing.,  The only back up I could find was interrupted by my crashing machine.  So nothing was saved.  In looking for my past backups I could not find anything.  Are there archieves of backups?  or have I just lost everythng?  Please contact me with an answer.

Don Shores    

(EDIT: For your safety, please do not post identifying information per the Participation Guidelines and Terms of Service.)

Kudos0

Re: Archieved Back-ups

Hello Don,

Please message me privately with your email address for you account, and I will escalate this over to our engineers to take a look.

Thank you,NicoleIT Support Specialist, Symantec Corporation

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