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Are Any Files Deleted While Backed Up With NOBU?
I once used Comcast Online Backup, which was administered by Mozy. (I should've known to avoid anything Comcast was involved in.) There were files, although important, I did not need constant access to. I backed them up, to be retrieved when needed.
At one point, I noticed many of them were gone. When I inquired, I was told if I did not maintain copies on my computer, they assumed I no longer had any need for them and deleted them.
Is this common practice with online backup services? Does NOBU do the same? I'm deciding between an external drive and NOBU. What I experienced in the past would be a deal breaker.