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Kudos0

Auto fill not working in Firefox 17

When I try to sign on to password-encoded websites on Firefox 17, the auto-fill feature of Identity Safe does not work. I get a log-in card at the top of the screen and have to fill in the user name and password myself by copying and pasting fro the card. Is there a fix for this?

Replies

Kudos0

Re: Auto fill not working in Firefox 17

Hi Larryhy76,

Norton is aware of the problem caused by the patch for FF 17 - see Tony's post here:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/m-p/853542/highlight/true#M6053

Kudos0

Re: Auto fill not working in Firefox 17


Larryhy76 wrote:

When I try to sign on to password-encoded websites on Firefox 17, the auto-fill feature of Identity Safe does not work. I get a log-in card at the top of the screen and have to fill in the user name and password myself by copying and pasting fro the card. Is there a fix for this?


Hi,

I'm not sure at this point. I know that updates are planned to resolve things but no release date has been hinted.

Keep checking and updating

Dick Win 10x64 current current NSBU
Kudos0

Re: Auto fill not working in Firefox 17

It sure would be nice if Symantec's Norton Internet Security developers worked closely with the developers of Firefox and exhaustively tested and de-bugged new versions of Firefox and Norton Internet Security BEFORE they are released to the public !!

It seems like I have to come onto this forum every 4-5 months to complain about problems with the Norton Toolbar not working!  I've been paying for a subscription to NIS for about 8 years now.  I would think that the developers of NIS would be more PROACTIVE and try to PREVENT problems with NIS so us customers don't have to deal with them.  I use the Norton Toolbar several times every single day!  It's a popular piece of software for lots of NIS customers I'm sure.

If someone on this forum works for Symantec, they need to send a nasty email or yell at the NIS software developers and tell them to HURRY UP with the fix for this latest issue with Norton Toolbar!

Kudos0

Re: Auto fill not working in Firefox 17

Hi someduud739,

A bit of devil's advocate if I may?

Why don't you ask Firefox software developers why the changes every 6 weeks or so? 

You do have an option -I am not having any difficulties with IE 9 and my NTB.  Perhaops it is your choice of browsers that is the root cause of your problem.

Now that I have had my fun with you - I'm sorry - it know it does nothing to fix your situation. 

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