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Kudos0

Auto logins not saving and filling in windows 8 IE10

I have windows 8 with IE 10 and identity safe is not offering to save my logins even though I have it set to do so.  Also I can't seem to get it to fill in any website logins I created manually.  I tried to install an older version of internet explorer but windows 8 won't let me do that either as it works fine on my other computer with windows 7 and IE 9.

Replies

Kudos0

Re: Auto logins not saving and filling in windows 8 IE10

I have windows 8 with IE 10 and identity safe is not offering to save my logins even though I have it set to do so.  Also I can't seem to get it to fill in any website logins I created manually.  I tried to install an older version of internet explorer but windows 8 won't let me do that either as it works fine on my other computer with windows 7 and IE 9.

Kudos0

Re: Auto logins not saving and filling in windows 8 IE10

Hi arcbuilders,

Would you add some details to your autologins issue? It will help with troubleshooting.

1. MOST importantly, are you using the online vault or a local vault?

2. What Norton product are you using? What version of that product? Did you upgrade, or install a brand new version?

3. Has your Win 8 IE 10 autologin ever worked? If so, for how long?

Your problem is unusual in my experience but others may have seen it or something similar.

John E. Windows 10 Pro x64 Build 14393.321 on Lenovo ThinkPad E535 & HP Pavilion 6610F
Kudos0

Re: Auto logins not saving and filling in windows 8 IE10

Thank you for your interest in helping me out, just for the record I did figure out what it was once I set up the vault correctly everything works if I run explorer from the desktop.  If I run the "explorer app" from the tiles it won't work I guess it is because its an app and the other one is a full version?  Not sureabout that,  but they do look different and there is no Norton tool bar in the app.

Again I thank you for offering to help me and Merry Christmas!!!

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