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Kudos0

Auto Protect Not Fixed

My Norton Internet Security is showing AUTO-PROTECT error, status NOT FIXED after I press fix.  FIX NOT COMPLETE.

I've run virus scan 3 times, restarted laptop.  Still not working.

How do I fix this please? 

Labels: Auto-Protect

Replies

Kudos0

Re: Auto Protect Not Fixed

Kudos0

Re: Auto Protect Not Fixed

Hi @TALARSEN,

We have released an  Auto-Protect HotFix addressing "Auto Protect is off" issue via LiveUpdate. Could please run LiveUpdate and let us know the status?

Note: A system restart is required to apply patch.

Please see 22.7.0.76 release announcement blog and Norton 22.7 - Hot Issues and Fixes for more details.

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Auto Protect Not Fixed

This happens also to sonar when you go back to a system restore date, then update Norton Security, it says that computer is at risk, but just close Norton and instead of a restart, log off, and shutdown computer, then startup and give it time to load everything, maybe 5 mins. Open Norton and you should see that everything is Green and you are protected also green tick on the system icon. If not then update, then shut down again and then turn on again.
Kudos0

Re: Auto Protect Not Fixed

Mcrmoz: This happens also to sonar when you go back to a system restore date, then update Norton Security,

You cannot run System Restore on your computer when Norton Product Tamper Protection is turned on. You must temporarily turn off Norton Product Tamper Protection to run a successful System Restore.

https://support.norton.com/sp/en/us/home/current/solutions/v45039253

Kudos0

Re: Auto Protect Not Fixed

That doesn't happen on mine, I can run system restore without turning that off, didn't used to in earlier Norton versions, but doesn't affect mine from going back successfully
Kudos0

Re: Auto Protect Not Fixed

Mcrmoz:  That doesn't happen on mine, I can run system restore without turning that off, didn't used to in earlier Norton versions, but doesn't affect mine from going back successfully

Okay.  

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