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Kudos0

Auto Protect wont switch back on

Disabled auto protect for 15 min. to install a program. now it wont enable. says "these settings cannot be changed due to a pending remediation". Ive restarted several times and waited 24 hours and it still wont switch on. What can I do to get it back on. 

Replies

Kudos0

Re: Auto Protect wont switch back on

What program did you install that required Disable Auto-Protect.
Why did you have to Disable Auto-Protect.  What was Norton doing that required Disable Auto-Protect.
You may have to Exclude the program or installer or exe by Auto-Protect then restart.
Presume you have verified program is safe. 

Kudos0

Re: Auto Protect wont switch back on

Yes the program was safe. It was Reaper Audio, recommended to turn protection off while installing. Ive used it for years no problem with it. 

Kudos0

Re: Auto Protect wont switch back on

Hmm,
I pulled reaper50 x64 installer and Norton reports safe.
Perhaps you'll have better luck if you Exclude by Scans and/or Exclude by Auto-Protect and restart.  I sorted greyed settings by Exclude Auto-Protect + restart. 
Exclusions / Low Risk <info here>
Did you Disable Auto-Protect for long enough duration. 
Perhaps Norton objected by reaper launch after install. 
VirusTotal reaper50 x64 installer report <here>
* Any chance Disable Auto-Protect was greyed out before reaper50 and you didn't notice greyed. 
Were you able to download and save reaper50 okay.  Then Norton objected to running reaper50 installer..?
FWIW ~ I ran installer and setup sandbox'd.  Not seeing Norton object my machine.  And I did not Disable Auto-Protect.
I did not allow set up net access presumably for reaper to call home.
And when I wiped the reaper50 installer I did get a Norton File Insight Unproven.
As always. Your mileage may vary.

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