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Kudos0

Backup

My backup when applied seems to be taking a long time searching files, and lately seems for ever. What's the problem ?

Labels: Backup

Replies

Kudos1 Stats

Re: Backup

Is this your initial backup, or have you been doing backups for a while? And where are you backing up to? Online storage? 

If the first backup to online storage, it will take some time, depending on your internet upload speed.

If you are trying to backup encrypted files, Norton sometimes has difficulties with those. 

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Backup

I'm having the same problem. New PC and the backup ran very fast for a month or so, now spends forever searching for files (37,000), even though it finds them all in a minute or two. BU is to a hard drive that hasn't changed. Cleaned and organized the SSD but no change. Considering dumping Norton due to the inconvenience

Accepted Solution
Kudos0

Re: Backup

Many thanks for your comments. It took a while but backup completed, and seems to be working OK now.

Kudos0

Re: Backup

Gary V:

I'm having the same problem. New PC and the backup ran very fast for a month or so, now spends forever searching for files (37,000), even though it finds them all in a minute or two. BU is to a hard drive that hasn't changed. Cleaned and organized the SSD but no change. Considering dumping Norton due to the inconvenience

What hard drive? An external drive or an internal drive? Please say it is not your C drive.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Backup

External drive. 

Kudos0

Re: Backup

How much free space is available on the external drive?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Backup

Drive is 1Tb and 50% free space. When BU launches it takes forever scanning for files, both before it finds any and after it finds the last, the upload goes quickly less than a minute.

Kudos0

Re: Backup

And did you check to see if you are backing up any encrypted files/folders?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Backup

No encrypted files

Kudos0

Re: Backup

Just ran it 5 minutes searching up to 37321 file, then "searches" another 7 mins finding no more files. Collect is less then 30 seconds and upload less than a minute.

Searching files used to be a couple of minutes for same number of files. Drive is cleaned and defragged.

Kudos0

Re: Backup

Keep an eye on the times for a while. As you make any changes to file/folders being backed up, it can cause a complete search/scan to occur again. Maybe all your housekeeping has triggered this.

Things happen. Export/Backup your Norton Password Manager data.

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