My backup is now working. I can not clean up the Norton backup site. I want to remove old backup sets that are not being used. These old backup sets do not appear on by computer.
ive been back and fourth with norton support on this issue and was told if those backups were creared through norton 360 then the old backups(shortcut/icons)cant be taken off online.i find this ridiculous as it makes the backup page very confusing as its hard to find which backups are good.i finally gave up on the issue as theres nothing that can be done at the moment.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 6 users online.