Why does the backup not pickup ALL files in the specified folder? Any second-rate backup program does.
Which files are missed in your backup ?
There are many reasons can cause some files not backup:
- In your backup plan, you only specific some kinds of files to backup.
You can check you backup settings to confirm it.
- The file to be backup is used exclusively by another process.
so backup agent can not access that file.
You can close the programs and try run backup again.
- If your directory is very large, maybe the backup is in progress.
In this instance it would be best if you can contact Tier 1 and have a support session to investigate. As Ming referenced there are quite a few variables to consider which we don't have available. You can reach them by visiting this link. Scroll below the forum link to see the other options.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
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