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Kudos0

backup ends with message "failed, encrypted file found" what does it mean?

My last back up ended with: "backup failed, encrypted file found".  Back up appears to be completed but back up failure message still shows in activities.  I have run a full scan and nothing shows on computer.  Ran  custom scan on removable back up disk, and it also shows no problems.  Why does the backup fail and how do I correct this?

Labels: Backup

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Accepted Solution
Kudos0

Re: backup ends with message "failed, encrypted file found" what does it mean?

Hello Richard. In a previous post here, the solution was given that Norton does NOT backup encrypted files as it is extremely intolerant of encryption. Check the files you are adding to your backup and exclude the file in question. I have encrypted files on my system to show in a highlighted color to distinguish them.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: backup ends with message "failed, encrypted file found" what does it mean?

i HAVE TRIED THIS BY GOING THROUGH ALL MY FILES AND TAKING THEM OUT BUT STILL NO GOOD

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