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Kudos0

Backup Failed Error A8989

Backups have been failing for the last couple of days after working for a couple of years.  I receive an error message A8989 which according to other posts is a server side error.  I haven't really seen any correction for this.  Can someone help me get back to a good backup situation?  Thanks, TW

Replies

Kudos0

Re: Backup Failed Error A8989

Hello TWalton It's a maintenance message actually. There isn't much that generally can be done to resolve it except for time. Normally this type of issue only lasts for a couple of hours or less. That makes it odd you've had it surfacing for more than a day. I'd need to locate your account server-side to see what else may be going on. Can you please send me the email address associated to your Norton account via private message? Also please reference this post.
Kudos0

Re: Backup Failed Error A8989

Not sure what was done but Online Backup is working again.  Thanks.

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