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Backup fails to include local copies of cloud storage folders
I'm trying to include local copies of the OneDrive folder under the user's profile (e.g., C:\users\<username>\onedrive). In the backup set, I've included the C:\ drive as a source in addition to "My Documents", however this folder is not included when I go to preview the backup.
The only way to get this folder included in the backup is to manually add it as an Inclusion. However, then I have to manually add additional files as Exclusions, because I don't want to have larger video files (.MOD, .mp4, mpa, etc) included in the backup. That's not practical, because then I have to routinely go through multiple user accounts looking to exclude these types of files.
I should be able to just check the C: drive as a source, and allow Norton to backup local copies based on the file type settings/associations. I've seen similar threads with this issue for Google Drive, but no solution. Why is Norton intentionally excluding these folders, and will the developers fix this.