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Kudos0

BackUp feature which I used to keep Off has disappeared from my 22.5

The BackUp feature which I used to keep Off has disappeared from my 22.5...

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

Replies

Kudos0

Re: BackUp feature which I used to keep Off has disappeared from my 22.5

Hi @Rainbow_2, can you give us some more details on this one? Also, I moved your comment to a new thread for better visibility. Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: BackUp feature which I used to keep Off has disappeared from my 22.5

Thanks, Tony.

Yes, the backup feature isn't there anymore.

I found this Capture of my first install of previous NSWB showing the backup feature (which I don't use anyway): 

Now, the same page in 22.5 version:

Hope the above helps. 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: BackUp feature which I used to keep Off has disappeared from my 22.5

@Rainbow_2  My updated NSBU Scheduling looks just like your first image - Click here to Schedule Backup is visible.  It is present on both Win 7 64 bit desktop and Vista 32 bit laptop.

Kudos0

Re: BackUp feature which I used to keep Off has disappeared from my 22.5

yank:

@Rainbow_2  My updated NSBU Scheduling looks just like your first image - Click here to Schedule Backup is visible.  It is present on both Win 7 64 bit desktop and Vista 32 bit laptop.

 Mine doesn't anymore after this morning update to v22.5. It is now as in my second image... 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: BackUp feature which I used to keep Off has disappeared from my 22.5

Hi @Rainbow_2, I've sent you a Private Message with some instructions on collecting and sending some logs. If you get a chance, please send them over. Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: BackUp feature which I used to keep Off has disappeared from my 22.5

Hi @Rainbow_2,

I have sent you a Private message asking for certain details. Could you please check and respond.

Thanks,

Kavitha

Kudos0

Re: BackUp feature which I used to keep Off has disappeared from my 22.5

Hi @Kavitha ,

I have just sent you a PM. Let me know if you need more information.

Thank you.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

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