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Kudos0

Backup has been turned off on Norton 360 and can't be turned back on

I am running Windows 10 and have used Backup on my Norton 360 many times in the past on this laptop onto a 64GB flash drive. It now says Backup Is Off and I cannot turn it back on. The backup settings show everything is on and ready to go. This is the main computer on a 3 computer plan with 579 days remaining on the subscription and both of the other computers have backup that is on and ready to use. What gives? How to I get my backup to run?

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Accepted Solution
Kudos0

Re: Backup has been turned off on Norton 360 and can't be turned back on

Hi,mitch. Have you restarted that particular machine ? Norton and others require this to correctly operate.

Also, Fast Start Up should be disabled, as this is known to cause issues.

https://www.tenforums.com/tutorials/7418-shut-down-computer-windows-10-a...

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-1...

If these measures don't work, a reinstall may be needed.  www.norton.com/nrnr

If used, please read the Before you begin note, run Live Update after until no more are found, and then restart again.

Windows 10 Home X 64
Kudos0

Re: Backup has been turned off on Norton 360 and can't be turned back on

mitchl1 - something else that comes to mind - are you using a admin account to change the setting back to ON? 

Kudos0

Re: Backup has been turned off on Norton 360 and can't be turned back on

Thank you F4E. The only thing that worked was the remove and reinstall option. I'm glad there is a tool for this. My backups seem to be working well now. Thanks again.

Kudos0

Re: Backup has been turned off on Norton 360 and can't be turned back on

You're welcome. Glad it worked for you ! 

Windows 10 Home X 64

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