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Kudos0

Backup to network drive?

I have an external 3 TB hard drive attached to me router, mapped as Drive F. However Norton Internet Security 2016 with Backup does not allow to select Drive F, the network storage device. Does NIS 2016 with Backup support this feature? OS: Windows 10 Pro Anniversary Update.

Replies

Kudos1 Stats

Re: Backup to network drive?

I have a Win 10 Anniversary Updated computer that is using Norton Security With Backup and it is backing up to a mapped drive on my home server. Just tried the backup and it worked just fine.

When you are trying to set the Where portion of the setup, do you see the mapped drive listed? You may have to scroll down the list, depending on how many drives you have on your system.

Are you getting an error when you try to use the mapped drive? If so, can you post a screenshot to help us diagnose the problem. 

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Backup to network drive?

Hello jlconrod

Are you using Norton Internet Security with Backup or do you mean you are using Norton Security with Backup? Norton Internet Security does not come with backup. With the older line of products, only N360 has the Backup feature.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Backup to network drive?

I have the same problem.  Hard drive connected to router does not show up on the Where.

Kudos0

Re: Backup to network drive?

@floplot

I am using either Norton Security Deluxe with Backup or Norton Security Premium with Backup. My Purchase History shows Deluxe (which supports 5 devices) but My Account shows I am using 3 seats out of 10 used which would indicate Premium. Uploading screenshot of the latter.

Backup works with one PC but not the other two PCs in my HomeGroup which do not show the mapped network drive. Those two PCs do not show the mapped network drive in the Backup Set Where pull-down.

Kudos1 Stats

Re: Backup to network drive?

jlconrod

I flagged Rajaselver's post as spam.

For your problem. Does the mapped drive show up in Windows Explorer on the computers that it does not show in Norton Backup? You have to map the drive on each computer.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Backup to network drive?

General Average:

I have the same problem.  Hard drive connected to router does not show up on the Where.

Have you mapped the external drive in Windows Explorer. That is the only way Norton's Backup can find the drive.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Backup to network drive?

peterweb:

jlconrod

I flagged Rajaselver's post as spam.

Me too, yesterday around 2 PM, but it is the weekend......

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos1 Stats

Re: Backup to network drive?

All Norton products that have the backup feature support backing up to mapped network drives.  I am not sure why you are not seeing the drive in the available backup locations.  The relevant Norton documentation for network drives says:

You can use this choice if your PC is connected to a local network that offers a storage location to which you have access. Depending on the speed of your network, this choice can be almost as fast as backing up to an internal drive or external drive.

This choice does not appear if your PC is not connected to a network that offers a storage device to which you have access.

To back up your data to an external network drive, you must map the external network drive to your computer. When you map a drive, you must also specify a drive letter for the connection.

 https://support.norton.com/sp/en/us/home/current/solutions/v6958527_ns_b...?

Kudos0

Re: Backup to network drive?

peterweb Guru Mobile Master

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Reg: 17-Apr-2008

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Re: Backup to network drive?

Posted: 13-Aug-2016 | 5:54PM • Permalink

General Average:

I have the same problem.  Hard drive connected to router does not show up on the Where.

Have you mapped the external drive in Windows Explorer. That is the only way Norton's Backup can find the drive.I

I'll check for mapped drive on the other PCs and repost. Thanks for the tip. 

Kudos0

Re: Backup to network drive?

FYI: Although there are replies to my OP, images are still in Moderation.

Kudos1 Stats

Re: Backup to network drive?

On the weekend, it can take longer for the moderators to approve images for posts.

Gurus can see all images and you are not missing much. Just a few quotes.

Things happen. Export/Backup your Norton Password Manager data.

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