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Kudos0

Backup not working

When I try to backup it says backup already in progress (which there isn't). How can I clear this?

Labels: Norton 360

Replies

Kudos0

Re: Backup not working

Hi TimTostevin,

Could you let us know which product and version you are using?  (Main UI > Help > About)

What is the destination selected for the backup?  (Secure Online Storage, External hard drive, etc.)

Also, could you post a screenshot of the message you are getting?  How to post an image in the forums.

Thanks!

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Backup not working

Problem now resolved - seemed to clear itself!

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