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Backup starts then stops closing Norton entirely
I am trying to run my backup with Norton onto my portable HDD, how ever after Norton scans to about file 2000 or so it just closes itself completely. I have to re-open it from the desktop icon and try again with running my back up. It yields no errors, it doesn't stop, it just scans then closes instantly.
I am running Windows 10, latest updates, I am backing up to a 1tb portable HDD (783gb space spare) and I already have set my backup on this device, I just need to update it.
How can I resolve this? Cheers.