• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

Backup starts then stops closing Norton entirely


I am trying to run my backup with Norton onto my portable HDD, how ever after Norton scans to about file 2000 or so it just closes itself completely. I have to re-open it from the desktop icon and try again with running my back up. It yields no errors, it doesn't stop, it just scans then closes instantly.

I am running Windows 10, latest updates, I am backing up to a 1tb portable HDD (783gb space spare) and I already have set my backup on this device, I just need to update it.

How can I resolve this? Cheers.

Labels: Backup



Re: Backup starts then stops closing Norton entirely

Hi Michael Webb 1.

Welcome to the Norton Community Forums.

If you ran it successfully before is it possible that none of the files included in the backup set definition have been changed?

Why not try creating a new file or changing a current one that definitely fall within the definition of the backup set and run it again to see what happens?


This thread is closed from further comment. Please visit the forum to start a new thread.