Not what you are looking for? Ask the experts!
Backup of your files and folders has failed
Using Norton 360 on Windows 8.1. None of my backups will run. I have created two different backup sets, one backs up to an external drive the other to the cloud but the backup hasn't run since 9/4. When I attempt to run the backups manually I get an error. When I click details it simply says internal error. I have tried to uninstall and reinstall the product and create a new backup set. Neither of these have worked.
Norton 360 Premier version 220.127.116.11.