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Kudos0

Bank Password doesn't save correctly

I can log into my online banking in Chrome using user name and password.  When I try to login with Identity Safe I get an incorrect password message and find that Identity Safe has saved user name instead of password in the password field.  I then edit to include the correct password in Identity Safe, but I still can't log in via Identity Safe.  When I try to edit password again correct one is shown in Identity Safe, but it is clearly not recognised by the bank login.  Any suggestions?

Replies

Kudos0

Re: Bank Password doesn't save correctly

Sorry for the issue you are facing.

Can you please let us know the URL/website on which you faced this issue.

Kudos0

Re: Bank Password doesn't save correctly

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