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Kudos0

Banking Websites Login Failure

Norton safe identify will not fill user names & passwords for few banking websites Ex. www.onlinesbi.com, while browsing through Norton safe identify I couldn't able to get in to some banking websites, it's saying an error while navigation to the page.

Website : www.vijayabankonline.com, but norton safe fills the username and password for this website.

Replies

Kudos0

Re: Banking Websites Login Failure

Hi

Welcome to Norton community,

Thanks for providing urls. Could you provide following information to know more about the issue

Provide prdouct version and Browser Type(IE/FF/Chrome)?

Thanks,

Senthil

Kudos0

Re: Banking Websites Login Failure

I am sorry I forgot to mention, it's happening on my android, Windows 7 (Chrome) is working fine. 

Norton safe identify will not fill user names & passwords for few banking websites Ex. www.onlinesbi.com, browsed using Norton Safe identify browser as well as android built in browser gives the same result.

While browsing through Norton safe identify browser as well as android built in browser, I couldn't able to get in to some banking websites, it's saying an error after login and while navigatiing inside the page. Ex. Clicking a menu for transfer, account summary etc.,

Website : www.vijayabankonline.com, but norton safe fills the username and password for this website.

 

Andriod Version : 2.3.6

Build Number : GINGERBREAD.DDLF2

Phone Model : Samsung Galaxy, GT-S5360

In chrome, Norton Identity Protection : 2012.6.4.2

Andriod Norton Identity Version : 1.5.0

Kudos0

Re: Banking Websites Login Failure

Dear Senthil,

Is there any update on my query?

Kudos0

Re: Banking Websites Login Failure

Hi,

Thanks for providing the information.We will look into the issue.

Thanks,

Senthil

Kudos0

Re: Banking Websites Login Failure

Dear Senthil,

Any update on my query?

Kudos0

Re: Banking Websites Login Failure

Hi,

As I mentioned earlier post we are tracking this issue internally. We have list of websites with autofill/ auto acquisition issues need to be fixed and tested. Once we fix list of these issues then we will bundle everything and release through liveupdate.

Note: We have another option to report issues From Norton toolbar->Identity safe/Vault Open->Report issue.

Thanks,

Senthil

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