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Kudos0

BBC login not working from vault

Hi

I have setup my BBC login in my vault, but it doesn't work.  It looks as though the username and password are copied in, but then after a few seconds the password is removed and it sits waiting for me to type my password in.  Other sites are working OK.

I tried switching off auto submit in the vault, but the same thing happens.  The site is https://account.bbc.com/login

I am using Chrome.

Labels: Logins

Replies

Kudos0

Re: BBC login not working from vault

That web site may have changed something in the login code. 

You can report the site to the ID Safe team from your product.

From the Norton Toolbar in IE or Chrome, Navigate to the login page you are having problems with. Then click on Vault is Open on the Norton Toolbar. Then click on Options beside Current Site. From there click on Report an issue with this site. Then follow the directions.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: BBC login not working from vault

Thanks.  I have done as you suggest.

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