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Kudos0

Brontok a not picked up by norton for removal

On my computer, a file called about.Brontok a keeps appearing in my pictures folder.  According to what I can find, this file is a worm or virus of some sort, but Norton fails to identify it as any sort of issue or risk.  How can I tell my Norton to delete and block this file moving forward so I do not need to worry about this virus?  Norton Power Eraser also did not identify this as an issue file.

Labels: Virus, Virus Scan

Replies

Kudos0

Re: Brontok a not picked up by norton for removal

Have you run a full system scan with your Norton product? Looking at information on Brontok, Norton should detect it by the names in this detection list from Norton. Try running a full system scan using Windows Safe Mode.
 

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Brontok a not picked up by norton for removal

Kudos0

Re: Brontok a not picked up by norton for removal

Hi @eevpix,

Thanks for reporting in Norton Community Forums. Can you please run Liveupdates to receive latest definitions and product updates and run Full system scan again. If file still not detected, please submit mention file for further investigation. 

Submit a file to Symantec Security Response -> Submit a file. 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Brontok a not picked up by norton for removal

I deleted the brontok file manually, then ran a full system scan and another power eraser.  The file hasn't reappeared as of yet, though it usually stays gone for a week or two then comes back, so I'll keep an eye out.  I check Norton for updates every Monday, so it should be up to date.

Kudos0

Re: Brontok a not picked up by norton for removal

Thanks for the update, @eevpix. Please let us know if issue reoccurs again.  

Sunil_GA | Norton Forums Administrator | Symantec Corporation

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