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Kudos0

Bugs in Version One dot 32 -> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

Post Beta Corp One dot 32 Draftee Fbgnarm here, Reporting:

Two BUGs

  • System information: Windows 7 Professional, Compaq Presario, AMD Dual Processor
  • NSBU 22.7.1.32 version
  • Setting Tasks Manual FAIL
  • Optimizer Runs Automatic anyway System was NOT IDLE
  • History Reports Instances of Fails, Cancels & Success
  • Norton Security opening User Interface Disagrees with History

PDF of Snips because of:: Issue with Forum post editor

https://community.norton.com/en/comment/7136611#comment-7136611

PDF file “2016 08 28 NSBU Settings Bug-Optimizer.PDF”

Upload of file fails FireFox and IE.

J

PDF file “2016 08 28 NSBU Settings Bug-Optimizer.PDF”

Upload of file fails FireFox and IE. Doing repetitions, previews crash, may save without & try adding by edit post, wish me luck. Upload file in Edit Failed, trying again. And AGAIN, if time runs out or there is crash I'll try to upload file to a comment later.Shortening file name to 20160828.pdf for another try.

Called phone support Mr Islam K. in India opened Escalation 283 608 47 after the many attempts since Morning 2016 08 27.

J

Replies

Kudos0

Re: Bugs in Version One dot 32 -> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

Another try. Now I can select dot zip.

fails again, It's only 154 Kb

An AJAX HTTP request terminated abnormally. Debugging information follows. Path: /en/file/ajax/field_file_attachment/und/form-_fmFUjiBo9qUn2CaPFzphHvoyF6HYH6iI2MwfmArMrg StatusText: n/a ResponseText: Error 503 backend write error backend write error Guru Mediation: Details: cache-ord1725-ORD 1472435545 3091877465 Varnish cache server ReadyState: undefined

Preview gets another error;

Error 503 backend write error backend write error Guru Mediation: Details: cache-ord1725-ORD 1472435720 3094509904 Varnish cache server

More than two hours over three megabytes sent. SERVER IS PLAYING "Hard to get", time to take a break..

Kudos0

Re: Bugs in Version One dot 32 -> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

If I am able to upload the PDF it shows optimizer several times in HISTORY the User Interface says NEVER RUN. Now the upload attempt, again. Fail again Error 503 backend write error backend write error Guru Mediation: Details: cache-ord1743-ORD 1472512424 1538250013 Varnish cache server SAVE = FAIL AGAIN

Error 503 backend write error backend write error Guru Mediation: Details: cache-ord1724-ORD 1472512575 174521665 Varnish cache server

Kudos0

Re: Bugs in Version One dot 32 -> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

Two fails today now the third try. now the fourth.
Kudos0

Re: Bugs in Version One dot 32 -> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

Here are snips of the BUG I've been trying to upload as pdf for days

PDF upload failed

Control showed in another topic

added & previewed images from PDF

switched to source, copied & transferred to the correct topic

J

SUCCESS success

Kudos0

Re: Bugs in Version One dot 32 -> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

Hi Fbgnarm:

If you go to Settings | Administrative Settings | Background Tasks | Configure, you will see two separate tasks for disk defragmentation - Disk Optimizer [an automatic (scheduled) task which you appear to have disabled] and Insight Optimizer (also known as the Idle Time Optimizer, which runs automatically during system idles).  Have you also disabled the background Insight Optimizer task at Settings | Administrative Settings | Idle Time Optimizer?

EDIT:

Note that once a disk defrag (optimization) starts it has to run to completion.  If you disable these settings and re-boot, the changes won't take effect until any partially completed defrags have finished.
-----------
32-bit Vista Home Premium SP2 * Firefox v48.0.2 * NIS v22.7.1.32 * MBAM Premium v2.2.1

Kudos0

Re: Bugs in Version One dot 32 -> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

Thank you Imacri,

Even after setting to OFF & Reboot, left on and idle over an hour it runs, fails, runs succeeds, over & over. At least THREE succeeds, because there are 3 logical drives.

I had run a manual DISK optimize as well.

There is a further setting in configure that seems to override the OFF setting.

Now that it is set to NO I can leave IDLE for over an hour with no started, failed, re-started, completed, started, ... round robin over & over that resumes when NOT idle while I'm trying to do my computer chores.

Details of Manual complete OPTIMIZE

(the server fails complete snips so it's in pieces.)

When I ran the manual complete optimize, Last Optimization showed how long since, but after a re-boot, the Performance User Interface Screen got AMNESIA and it is out of synchronization with History.

So I've killed the Resource Vampire/Zombie, Working as it's known to work! but sort of kept secret but for the forums now. 

The DEFAULT: "Never Run" qualified by  "Not available" is on the line between Design omission vs Bug. The TooNE-uP needs tuning. The feature used up my time, it didn't save it.

J

Go ahead with comments about function & documentation, have at it.

Kudos0

Re: Bugs in Version One dot 32 -> 1. Settings vs Optimize & 2. History vs Norton User Interface Information

I got a Voice-mail about this from Norton support 2016 09 03. My return call is detailed in frame 3 of this topic: https://community.norton.com/en/forums/norton-security-2-bugs#comment-71...

J

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