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Kudos0

Can I move Norton Backup Drive to another location?

For a couple of reasons I would like to move my Norton Backup Drive / files to a location(s)  other than the C Drive / SSD.  Can I do this?  How?  Is it just a simple matter of using the Move command? Will there be difficulties, eg. with future downloads, if the address has changed?  It would not be much of an issue if future Backups were saved to the original C Drive, if I could move them manually to the new location(s) every so often.

Also, can I delete old Backup files without causing problems?

clayto

Replies

Kudos0

Re: Can I move Norton Backup Drive to another location?

Hi Clayto.

What Norton product are you using and what do you mean by your "Norton Backup Drive"?  Is it the location to which you are saving your backups (probably shown in the in the Where pane of the backup sets window).  Or is it the "drive", of that name, that you see when you look at "This PC" in Windows Explorer?  

If it is the latter, do not worry about its location as that is a virtual drive and merely an icon in Windows Explorer that gives you an easy way to access all the backup sets visible to your computer. 

Mike
Kudos0

Re: Can I move Norton Backup Drive to another location?

Hello Mike I really owe everyone an apology --- I had not done even the most basic research before jumping in and asking my questions. I realised this as soon as I submitted the post. Now I can see most of what I asked about, and intended to ask about, is plainly available to me right under my nose in my Norton 360 with Backup program ---- I have now looked at all of it, particularly the What / Where / When which is quite clear. I had paid little attention to Backup until now, allowing it to run with default settings with no intervention from me, until 'later'. I had assumed the service was much more basic than it in fact is, and would not have many options available. I see that Backup has been taking place on my Tablet's small SSD Drive (C), the very place where I can least afford it. I had assumed it was all going online until I saw the entries in My PC today. I have now switched it to online, so it it is (very slowly) doing a Backup (with verification) at this moment. I hope I am right in thinking that once it has completed I can delete the Sets which are stored on my SSD? If I have to close down tonight before the Backup is complete, will it resume from the same place tomorrow? I think I understand what you say about the entries in My PC only being Virtual (rather like Windows' Smart Files?). However, where they point to is in fact my SSD (C). I was surprised to see in What that my 'internal' Memory Card, Drive (D), has been backed up too. I did not expect that. Something you can help me with is this: in Where, it states that Backup is to (C), but recommends using a CD / DVD. Although I was going to ask about that, in When it points out that the automatic option is not available for CD / DVD which I fully understand. If I wanted to do a second Backup on CD / DVD as well as the main Backup online I suppose I could carry out an additional Backup, say monthly or longer, manually? One reservation I have about that is it would take a very long time ---- perhaps a USB Drive or an SD Card would be better? I have recently found my CD / DVD Discs do work fairly well uploading to a Cloud service but I have not uploaded anything like as much data as the Backup. Any thoughts you have on all this will be appreciated. clayto
Kudos0

Re: Can I move Norton Backup Drive to another location?

Hello again clayto.

That was quite a long post so I hope I pick up all the key points.

  • Once you are happy with the online backup there is not reason why you should not delete the N360_BACKUP folder on your SSD which is where your backup will have been until now.
  • As for switching off your PC during a backup .... I would never do it.  In fact I recommend making sure that the computer does not go to sleep during a backup.  It might pick up again where it left off but I would not rely on it.
  • The reason it will have recommended a CD/DVD is because it recognises that it is silly to back up to your C: drive and was trying to suggest an option.
  • As to whether it is worth backing up to a CD or DVD largely depends on how much data you have to back up and if you want to keep it up to date....  What size does the Preview button say your backup should be?
  • You can create multiple backup sets which would allow you to do different backups to local drives (including an SD card), DVDs and online backups.  Decide what you want/need to achieve.  But beware if a backup set is created you will be nagged if it is not run for several weeks.  You can stop the nag by turning off the backup facility but that turns off all the backup sets...

I hope that covered the key points.

Good luck with your backup.

One last thought.... given that you did not seem to have given much thought to where you are backing up your data, have you carefully reviewed what data is actually being backed up?

Mike
Kudos0

Re: Can I move Norton Backup Drive to another location?

Hello --- thanks for the helpful reply.  I am sorry my post was rather long --- I did include paragraphs and empty lines but oddly they disappeared, its the first time that has happened.

I have backed up OK to the Norton storage --- I stayed up 'til late  to see it complete successfully.

I have started deleting the files on the (C) Drive.  At the rate at which it is going it looks like it will take a few days.  Will it start again alright where it left off, if I have to turn it off, unlike backing up?

My Backup at present takes up just over 5.5 GB. I looked at what was being backed up yesterday (it is the default) and I could see quite a lot which really does not need to be kept, including spam emails, other junk, and files I thought were long dead and gone.  I will start removing many of these. It will be a long process so I will do a bit at a time.  

As well as the Norton Backup I have File History, which I made use of once.  It has been on the removable (D) drive (Memory Card) for some time so it does not take up (C) storage space.

Thanks again for your advice.

clayto

Kudos0

Re: Can I move Norton Backup Drive to another location?

Hello again

I am having difficulty deleting the Backup files from the (C) Drive.  After running a few hours the 'deleting box' disappeared. I could not find it, so I tried to start delete again.  I got (and keep getting) the message that another process is running --- try again later. I cannot find any sign of this other process (which I hoped might be deletion carrying on in the background).  I looked in Tasks and there was no sign of a running process there (update had taken place earlier).. I shutdown / restarted but still get 'another process is running'  --- I cannot restart delete.

The files I was trying to delete are still shown as the same total size as when I started.  I dont know if this means no deletion has taken place ---- the free storage space on my hard drive had been slowly but continually falling, whereas I expected it to show as increasing as files were deleted, or at least remain fairly constant.  Deleting the old Backup looks like it will be more difficult than I thought.

clayto

Kudos0

Re: Can I move Norton Backup Drive to another location?

I  have deletion of Backup Sets from (c) working again after a longer shutdown. It seems to be starting up where it left off, but if it is at the rate it is going it will still take a week or more.

clayto                         

Kudos0

Re: Can I move Norton Backup Drive to another location?

Hi Clayto.

Sorry I have not got back sooner but I have been away without any effective internet connectivity...

If you are happy to just let the backup deletion run on then fine.  If not there should be a quicker way to do it....

First try and stop the process that is now running from wherever you started it (presumably from within NSBU (if that is what you are using).  Once that has stopped, open windows explorer, select the N360_BACKUP folder and hit Delete.  Confirm if asked to and then wait while it goes.  It may take a while but it should not take days...

Good luck.

Mike
Kudos0

Re: Can I move Norton Backup Drive to another location?

Hi

The problem with deleting the Backup folder itself was that as well as the HDD files it also contained files labelled as being the backup sets on the internet, and I did not want to risk deleting those.

However, I found a solution. I tried deleting from a file management app I had installed from the Windows Store, called Files & Folders Pro.

It displayed many hundreds of files and allowed for batch deleting, which it zipped through in minutes. It took only two passes for the Folder to show as empty.  The files still had to be deleted from the Recycle Bin, which also only took only a few minutes.  I have a Gadget which monitors the storage space in my HDD so I could see it climbing rapidly, away from the critically low state ---  proving that deleting the backup files on the HDD  was working, and worthwhile.

Now the Folder just has two files, called 'Default Set from Home on Secure Online Storage' which, while they are shown as being many KB in size, do not show up in Files & Folders Pro.  It says the Folder is empty.   

So now, with your help, my backup files are all on the internet where I wanted, with files on the (C) drive just pointing to them.

All the best

clayto

Kudos0

Re: Can I move Norton Backup Drive to another location?

Hi clayto.

You said "Now the Folder just has two files, called 'Default Set from Home on Secure Online Storage' "  - Which folder is that, because N360_BACKUP should not have that in it - as far as I am aware.

Mike
Kudos0

Re: Can I move Norton Backup Drive to another location?

Oh?  It is a Folder on (C) the HDD / SSD called Norton Backup File  -- it has a Norton icon.  It was not created by me.

clayto

Kudos0

Re: Can I move Norton Backup Drive to another location?

I suspect that is not a folder on C: it is the "Norton Backup Drive" a virtual drive I referred to above.  I would not attempt to delete anything in it directly as it encompasses all of your backups whether on line on the C: drive or anywhere else.

What you should have been trying to delete was the folder N360_BACKUP which from what you said should have been in the root of your C: drive.  That also would not have been directly created by you but by Norton backup.

Mike
Kudos0

Re: Can I move Norton Backup Drive to another location?

Now I am getting confused.  It probably is not on (C) as it is shown as if were a separate drive in addition to (c) so I suppose it is the Virtual Drive you refer to.  But it included the 3,500 plus files listed as located in (C) which I spent so much time deleting. This surely was the backup set that I wanted to get rid of from (C) ie. the HDD, and is now in 'the secure storage' on the internet.

They are  now gone from This PC --- but they wont be gone from the internet, will they?  And whether or not they were 'virtual files' I do not know, but as I said above, as they were removed, the storage space on (C) increased markedly.  Which is what I had hoped for.

I have carried out a Windows search for 'N360_BACKUP'.  I does not appear to exist anywhere on my computer.  What I got were numerous articles, many from Norton, on the internet.  I will have a look at some of these tomorrow (it is late now) to understand better. From a quick look many of the articles deal with whether or not it is a good idea to delete N360_BACKUP.

clayto

Kudos0

Re: Can I move Norton Backup Drive to another location?

Hello clayto.

I thought that the aim was to get rid of the unwanted data from your C: drive.  You appear to have achieved that as you say that there is no N360_BACKUP directory on C: any more.  

You also wanted to have a secure backup.  I understood that you set up and ran Norton backup to the Norton Online servers.  Have you checked that the files are there and that you can restore from there?  If not you should check this through your Norton application which I assume is NSBU.

When looking at the backup part of NSBU check and see how many backup sets you have defined.  If you just created a new one for the online backup the definition of the old backup set that was previously storing files on C: may still be there.  If so it will nag to be run (which would put everything back onto C:  ) so you need to remove that definition if it still exists (though there appears to be no need to remove the files as they are already gone).

Did that help?

Mike
Kudos0

Re: Can I move Norton Backup Drive to another location?

Windows search did not find N360_BACKUP but another program did.  It was empty so I deleted it.

Online everything looks to me to be as it should.  One (default) Set with 25,280 files at 5.3 GB.  No sign of the other, old Set you warned me about  I will be alert to any unexpected backing up to (C). I browsed the backed up files, searched for different types, but did not try downloading any.

I will when I have time, and will start thinning out the dross that does not need to be backed up, which includes junk and scam emails for example.  I suspect it will be a long job.

Anyway, I think I am where I wanted to be, so thanks for your help.

clayto

Kudos0

Re: Can I move Norton Backup Drive to another location?

Good luck.  I hope all goes well.

I would always recommend attempting to restore at least one file from a backup set to check how it works when you are not in a crisis, and prove that it really does work.  

Mike
Kudos0

Re: Can I move Norton Backup Drive to another location?

Online Backup has been running for a several hours stuck at 17%. I have looked for advice in Help /Support but have not found any guidance on what to do. I am leaving it running for the time being.
Kudos0

Re: Can I move Norton Backup Drive to another location?

I halted the Backup and restarted it.  Within a few minutes it reported; 100% and Completed --- with 5.3 GB used, which is what I expected.  So it seems now it is OK.  

clayto

Kudos0

Re: Can I move Norton Backup Drive to another location?

thats certainly ok.you could just move it manually.and its nothing to delet the old backup.but one thing.you need to move the whole folder without any data miss. when you wanna restore the backup .it would ask you to choose one,just choose the backup where you moved to.

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