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Kudos0

can not use

I went to run my nortons and all it says is coming soon, and more options, all in red but does not do anything when I click on the blue color options. I reinstalled it and still nothing.

Replies

Kudos0

Re: can not use

Which Operating System are you using?

Which version of Norton?

Please provide as much relevant information as possible as we cannot see your machine.

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: can not use

I have the same problem - it was fine yesterday, but just started up my laptop and Norton's all strange and none of the menus work. The interface just says coming soon. I'm on Windows 8.1 and am using Norton Antivirus which was last updated yesterday.

Kudos0

Re: can not use

Hi @mark madara1 & @ggrainger,

Thank you for reporting an issue to the Norton Community. Our engineering team is interested in obtaining more information about this issue, and would like to collect logs from your system. I've sent you a private message via the forum.  Please check it when you get a chance.

Sunil_GA | Norton Forums Administrator | Symantec Corporation

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