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Kudos0

Cannot connect to the Norton server during installation

As the title says I keep getting the same error over & over "Cannot connect to the Norton server" during installation no matter how many times I click retry. My internet & Wifi are both up & running fine. I checked to see if any of your services were donw but no they're all up & running. So what next?

Nic

Replies

Kudos0

Re: Cannot connect to the Norton server during installation

Hi, drbwts. Are you downloading Norton from your Norton Account ?

I have just done this, and have had no issues.

Do you have any other anti virus programs installed, and if you did were they uninstalled using that program's dedicated uninstaller.?

Ftr, I'm in Australia. Have you restarted and tried again ?

Maybe also try rebooting your router ?

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Cannot connect to the Norton server during installation

Hi after about 12 retries it worked. Not sure what the issue was but it resolved itself eventually thanks.

Kudos0

Re: Cannot connect to the Norton server during installation

You're welcome. Happens from time to time.

Just did two more installs without issue,so always worth persisting !

Windows 10 Home X 64 Norton Security Premium Current

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