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Cannot Delete Online Backup Files
I just wasted half an hour on Live Chat trying to convince someone that I have a problem deleting files from my online storage. Norton Online Backup reports that I have 1.3 GB out of 12.0 GB of storage in use, but there are no files left to delete. This is confirmed by the fact that:
1. The "Delete Backed up Files" link is disabled.
2. The "Restore Files" option lists nothing to restore.
3. https://nobu.backup.com/ lists no files.
Can someone please help?